RETURNS
Extended Holiday Return Policy 🎁
To make your holiday shopping stress-free, we’re extending our return window!. Orders from now through December can be returned until January 31, 2026. This way, gift recipients have plenty of time to try on and decide after the festive season. Enjoy
Returns outside of the EU - worldwide
If you're not completely satisfied with your online or in-store purchase, you can return it within 14 days, as long as the items are unworn, unwashed, and in their original, resalable condition. To ensure a smooth returns process, please follow the s
EU Returns (Excluding Germany)
If you're not completely satisfied with your online or in-store purchase, you can return it within 14 days, as long as the items are unworn, unwashed, and in their original, resalable condition. To ensure a smooth returns process, please follow the s
Returns & Refunds
We aim to provide a straightforward and seamless return process. Please review the guidelines below for online and in-store purchases: Online Purchases. Items purchased online can be returned within 30 days of delivery. Items must be unworn, unwashed
Returns from Germany
If you're not completely satisfied with your online or in-store purchase, you can return it within 14 days, as long as the items are unworn, unwashed, and in their original, resalable condition. To ensure a smooth returns process, please follow the s
Register Your Return
Please register your return here.
Holiday Bundle Returns: Everything You Need to Know
We’re delighted you explored our Holiday Bundles! Should you need to return them, please keep these guidelines in mind:. To start a return, visit our help center for further information and next steps. Register your return here.
My return was rejected
Please note that we can only take back goods that are in their original, unworn condition, unwashed, and including the box or packaging. Therefore, please always use a shipping carton for returns.We cannot accept unprotected returns in the original p