RETURNS
Returns & Refunds
Return online orders within 30 days. How to return by region, refund timing, in-store returns and exchanges.
Register Your Return
Please register your return here.
Exchanges
To exchange a size or style, return your original order and place a new one. Returns within Germany are free.
My return was rejected
Why was my return rejected?. Please note that returned items should be in their original, unworn condition. This includes the original packaging as well as a suitable shipping box for the return. Therefore, please always use an additional outer box a
Returns outside of the EU - worldwide
If you're not completely satisfied with your online or in-store purchase, you can return it within 30 days, as long as the items are unworn, unwashed, and in their original, resalable condition. To ensure a smooth returns process, please follow the s
EU Returns (Excluding Germany)
If you're not completely satisfied with your online or in-store purchase, you can return it within 30 days, as long as the items are unworn, unwashed, and in their original, resalable condition. To ensure a smooth returns process, please follow the s
Returns from Germany
If you're not completely satisfied with your online or in-store purchase, you can return it within 30 days, as long as the items are unworn, unwashed, and in their original, resalable condition. To ensure a smooth returns process, please follow the s